Toyota Motor Corp said on Wednesday that customer information from October 2016 to May 2023 could be publicly accessible in some countries in Asia except Japan and Oceania due to a setting error in the cloud environment.
Toyota has said that customer information that may be externally accessible includes names, addresses, phone numbers, email addresses, and vehicle identification and registration numbers.
The incident follows its announcement earlier this month that the vehicle data of 2.15 million users in Japan, or nearly its entire customer base who signed up for its main cloud service platforms since 2012, had been lost for a decade due to human error. was publicly available.
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Toyota said it discovered the latest problem after launching an extensive investigation following a previous incident. “As we believe this incident was also caused by insufficient dissemination and enforcement of data handling regulations … we have implemented a system to monitor the cloud configuration,” Toyota said.
It said the company had also investigated whether any third parties had copied or used its customer data and found no evidence of such use, adding vehicle location and credit card information were not included in the incident. I went.
First published date: May 31, 2023, 11:49 AM IST
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